Privacy Policy

Welcome to Hyzap ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Chrome extension, or engage with our services.

This policy applies to all users of our website and services. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you disagree with our policies and practices, please do not use our Service.

We collect information you provide directly to us, such as when you:

• Create an account: Name, email address, phone number, and password
• Use our services: Contact lists, message content, preferences, and settings
• Contact us: Any information you provide in communications with our support team
• Participate in surveys: Feedback, opinions, and demographic information
• Subscribe to our newsletter: Email address and communication preferences

When you access or use our Service, we automatically collect certain information, including:

• Device Information: Hardware model, operating system, browser type and version, unique device identifiers
• Usage Information: Pages visited, features used, time spent, click patterns, and interaction data
• Log Information: IP address, access times, pages requested, referring website addresses
• Location Information: General geographic location based on IP address

We may receive information about you from third parties, such as:

• Social media platforms when you connect your accounts
• Analytics providers and data aggregators
• Business partners and affiliates
• Public databases and directories

We use the information we collect for various purposes, including:

3.1 Service Provision and Improvement

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Personalizing your experience and content recommendations
• Developing new features and functionality

3.2 Communication

• Sending you service-related notifications and updates
• Responding to your inquiries and providing customer support
• Sending promotional communications (with your consent)
• Conducting surveys and collecting feedback

3.3 Legal and Security

• Protecting against fraud, abuse, and security threats
• Complying with legal obligations and law enforcement requests
• Enforcing our terms of service and other agreements
• Protecting the rights and safety of our users and third parties

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and data storage providers
• Payment processing companies
• Analytics and marketing service providers
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Regular security updates and patches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal requirements and obligations
• Legitimate business interests

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

• Request access to the personal information we have about you
• Receive a copy of your personal information in a portable format

7.2 Correction and Deletion

• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)

7.3 Control and Objection

• Object to the processing of your personal information for certain purposes
• Request restriction of processing in certain circumstances
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@hyzap.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Providing notice through our Service

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: support@hyzap.app
• Website: https://hyzap.app
• Response Time: We will respond to your privacy-related inquiries within 30 days

Effective Date: This Privacy Policy is effective as of January 1, 2025.